FAQ


Returns & Exchanges

What is your return policy?

If you would like to return an order, you may return the unwashed and unworn item(s) at any time within 14 days after the delivery date. 

My item arrived damaged 

If you received a damaged or incorrect item, please contact Apari with the subject line "Damaged Item" within 14 days of delivery.

My item arrived, but I need a different size. Do you offer exchanges?

We unfortunately do not offer exchanges. You will need to return your order (per our Return Policy) and place an order for the new item.

Processing & Shipping

How long does it take to ship my order?

Domestic orders ship within 3-5 business days from when the order was placed.

International orders may take up to several weeks to arrive. Arrival will depend on the area.

Please note that orders may take longer to process during high volume seasons.

Do you ship internationally?

Yes! International packages may take up to several weeks to arrive. Any customs fees, taxes, or import fees are the responsibility of the recipient.

Where is my package?

An automated email containing your tracking number will be sent to the email address used when placing your order.

Please check the status of your package by using the provided tracking number on the USPS website.

Call your local post office if your package does not arrive on schedule. All packages are shipped via USPS.

If you have further questions, send an email with the subject line "Tracking Inquiry" to aparicontact@gmail.com

Restocks

Will you be restocking?

All items listed on the apari shop are what we currently have available for purchase. Most items will not be restocked.  Generally, restocks are based on community feedback.